Effective Date: July 2, 2026
Soren Cosmetics (“we,” “us”) respects your privacy. This policy explains what information we collect on sorencosmetics.com, how we use it, and the choices you have.
1. What We Collect
- Information you provide — your name, email, phone number, shipping and billing address, and account details when you place an order, create an account, or contact us.
- Payment information — payments are handled by our payment processor over a secure connection. We never see or store your full card number.
- Automatic information — like most websites, we receive your IP address, browser type, and pages visited, and we use cookies to keep your cart and login working.
2. How We Use It
We use your information to process and deliver orders, send order confirmations and shipping updates, provide customer support, keep your account working, prevent fraud, and improve our store. We do not send marketing emails unless you opt in, and you can unsubscribe at any time.
3. Who We Share It With
We share information only with the service providers needed to run the store — our payment processor, shipping carriers, and website hosting — and when required by law. We never sell your personal information.
4. Cookies
We use cookies that are necessary for the store to function (cart, checkout, login). You can block cookies in your browser settings, but parts of the store may not work without them.
5. How Long We Keep It
We keep order records as long as needed for accounting, tax, and legal requirements. Account information is kept until you ask us to delete it.
6. Your Rights
You may request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it (subject to records we’re legally required to keep). Email us at info@sorencosmetics.com and we’ll respond promptly.
7. Children
Our store is not directed at children, and you must be 18 or older to place an order. We do not knowingly collect information from children.
8. Changes
If we update this policy, we’ll post the new version here with a new Effective Date.
9. Contact
Questions about your privacy? Email info@sorencosmetics.com or call (941) 363-6056.